The Employee Productivity Report helps evaluate attitudes and behaviors associated with high levels of dependability and productive work habits.

Dimensions of Measurement

• Conscientiousness - The extent to which an applicant effectively handles detail, is well organized, does not give up when solving difficult problems, and avoids procrastination.
• Reliability - The extent to which an applicant is trusted by others and observes organizational rules.
• Punctuality - The extent to which an applicant is on time for work and meets deadlines.
• Responsibility - The extent to which an applicant respects authority, has a low tolerance for error, and does not find enjoyment in 'beating the system.'
• Consistency - The extent to which an applicant maintains consistent performance and attitude.
• Social Behavior - Behaviors regarding theft and criminal activities.
• Safety History - Behaviors regarding workplace safety and an applicant's driving record.
• Work Background - A brief summary of an applicant's employment history.

SALES PRODUCTIVITY SUPPLEMENT

Helps evaluate a job applicant's ability to handle the unique demands of selling in a high-transaction environment. Appropriate for entry-level positions.

The Sales Productivity Profile helps measure:

• Sociability. The ability to be friendly and amiable to prospects.
• Optimism. The ability to maintain a positive perspective and demeanor in the face of the rejection associated with sales positions.
• Persistence. The ability to be tenacious and bring ongoing effort to a sales opportunity.
• Influence. The ability to persuade and convince prospects of a product's worth and the benefits of its purchase.

SERVICE RELATIONS SUPPLEMENT

Helps evaluate attitudes and behaviors closely associated with high levels of service to customers and co-workers. Appropriate for entry-level positions.

The Service Relations Profile helps measure:

• Valuing of interpersonal relationships. Enjoyment working with others, including customers and co-workers.
• Self-Restraint. The ability to exercise discretion and maintain self-control when dealing with difficult situations.
• Enjoyment of helping others. The satisfaction of assisting customers and/or co-workers, which creates a desire to continue to assist others.
• Optimism. The tendency to expect positive outcomes or to focus on the most positive aspects of a situation.

Normative data is based on relevant groups.

Validation studies have been conducted and are available upon request.

The Employee Productivity Report includes a Productivity scale score.  Scores are also provided for the Sales Productivity and Service Relations scales if they are used.  In addition, Significant Admissions and other information are contained in a narrative list to help pinpoint areas for further investigation.  Interview questions corresponding to an applicant's specific responses are also provided.