Work Process and Approach

Vangent helps clients effectively implement and sustain projects that require change management, by applying our decision-driven approach. This approach to aligning process execution with program governance, ensures that resources are effectively focused on doing the right work at the right time.

Phase 1: Create Definition and Scope

• Establish project intent, objectives, success measures and metrics
• Identify target audience, key stakeholders and decision hierarchy
• Identify assumptions, constraints, interdependencies and givens
• Produce high-level work and project resource plan

Phase 2: Explore Design Alternatives

• Identify project strategy alternatives
• Determine selection criteria
• Engage key stakeholders and confirm objectives, evaluation criteria and scope
• Select preferred design alternative and project strategy

Phase 3: Develop the Project Implementation Plan

• Coordinate a safety, security and crisis plan to ensure project safety
• Finalize detailed project plans
• Initiate materials and Web design and production
• Develop budget, procurement and project accounting function

Phase 4: Implement the Preferred Design

• Establish a project management office and readiness assessment process
• Manage and oversee project implementation
• Implement communications, engagement and enrollment strategies

Phase 5: Operate

• Begin operation of completed project
• Benchmark project performance against business objectives and competitors, if appropriate
• Share results and lessons learned
• Measure project success and outcomes