Vangent offers training delivery management services to support your complex training schedules and ensure successful program implementation. When creating a custom learning program, we offer train-the-trainer instruction. This covers adult learning principles, presentation tips and techniques, skill modeling, and plenty of practice in the form of 'teach back'-all fully preparing your staff to implement with confidence. Through our instructor services team we can provide a turn-key implementation workforce, including contingent trainers or a smaller team of supplemental trainers to expand the pace and reach of your implementation. We recently provided a team of 50 lead facilitators and instructors to one of our government agency clients. That team implemented the training of more than 3,000 customer service representatives in 30-days.

Since we begin each learning program project with an eye towards continuous improvement, we recommend pilot testing activities and additional evaluation reports to measure and assess various levels of impact including:

• User reaction
• Learning impact
• Behavior impact
• Performance impact

Additionally, we are skilled in assessing returns on investments related to learning programs, including linkage of the measures above to cost savings, opportunity costs, and productivity gains.

Lastly, we have vast experience in assisting clients with integration of custom learning programs with learning management systems (LMS). Our custom courseware adheres to industry standards for AICC and SCORM-compliance. We are an ADL Co-Lab partner. We have deployed content on a wide variety of LMS platforms, including Knowledge Planet, SumTotal, Geo Learning, Cornerstone, and others.